Amazing customer service and beautiful flowers! I received a picture of my order (attached) before it was sent (to a work colleague) which w...Amazing customer service and beautiful flowers! I received a picture of my order (attached) before it was sent (to a work colleague) which was so nice and made the process feel really personal. The delivery driver also phoned me to let me know the address I had given was incorrect (most delivery drivers would just leave it there anyway) and then I believe the owner and her partner personally delivered it to the correct address in Moss Vale the next day! I have never received such personal, polite and professional service from an online flower store! I will definitely be using Urban Flowers again.
Krystina Martin
1st December 2023
★★★★★
Everything was great, flowers were beautiful & delivered same day.
Super happy with the beautiful healthy Monstera plant, with lush green foliage which exceeded my expectations. The plant which was carefully...Super happy with the beautiful healthy Monstera plant, with lush green foliage which exceeded my expectations. The plant which was carefully potted arrived in perfect condition. Easy to order and and pay for. Great value for money. Overall an impressive gift. Will definitely order from Urban Flower again.
Anonymous
29th November 2023
★★★★★
Second time ordering from here and Urban Flower once again have totally hit the mark!
Michaela Cannon
29th November 2023
★★★★★
They prepare wonderful flowers meticulously and carefully and deliver them on time. I amberi pleased
VILDAN ENDAZ
28th November 2023
★★★★☆
Easy to order, updated when arrangement was ready and sent a picture of it and messaged when delivered.
Anonymous
28th November 2023
★★★★★
The online ordering process was clear and seamless. I was really pleased with the arrangement as it was very close if not identical to the r...The online ordering process was clear and seamless. I was really pleased with the arrangement as it was very close if not identical to the reference picture on the website. Overall, I was very happy with the service and would highly recommend.
Anonymous
28th November 2023
★★★★★
My mother has a particular aesthetic, and I found the perfect arrangement for her among the pictures on Urban Flowers website.
I’m from flower power we pride ourselves on quality of stock and our delivery service you should do the same your flowers are great and alwa...I’m from flower power we pride ourselves on quality of stock and our delivery service you should do the same your flowers are great and always delivered on time well done I will be back
The Website was easy to navigate, simple to see the variety of bouquets with options to increase the size. True to size and beautifully wrap...The Website was easy to navigate, simple to see the variety of bouquets with options to increase the size. True to size and beautifully wrapped. I purchased the sunflowers which were stunning and greatly appreciated.
Flowers are always great quality, beautifully arranged and great communication. You always get a photo of what is being delivered and always...Flowers are always great quality, beautifully arranged and great communication. You always get a photo of what is being delivered and always get communication updating when the flowers are delivered. Service and quality is consistent and on point every single time.
I got the date wrong and a simple instant message on their website had it changed to the right date within minutes! Feedback on when the ord...I got the date wrong and a simple instant message on their website had it changed to the right date within minutes! Feedback on when the order was ready for delivery and a photo of the actual final product was also extremely nice
