From start to finish this was a fabulous experience. To send a photo of the flowers before they were even delivered was such a great touch. ...From start to finish this was a fabulous experience. To send a photo of the flowers before they were even delivered was such a great touch. Thank you very much.
Anonymous
26th June 2023
★★★★★
These guys were fantastic. Easy to order, great personal customer service and turned up at the extract time I wanted. Will be using them aga...These guys were fantastic. Easy to order, great personal customer service and turned up at the extract time I wanted. Will be using them again.
Nathan Horgan
26th June 2023
★★★★★
Beautiful bouquet arrangement and loved receiving updates via text, including a photo of the flowers, once they were ready for delivery and ...Beautiful bouquet arrangement and loved receiving updates via text, including a photo of the flowers, once they were ready for delivery and delivered.
Absolutely far beyond what was expected with the delivery person chasing up a phone number and then somehow delivering them. Letting me know...Absolutely far beyond what was expected with the delivery person chasing up a phone number and then somehow delivering them. Letting me know they had been successfulLy delivered was a bonus. Thoroughly recommend your wonderful service.
There flowers are amazing every time that I have purchased flowers from them they look amazing. Thank you Urban Flower
Anonymous
25th June 2023
★★★★★
I dealt with Carli, who was sympathetic to the reason why I was requesting the flowers, was able to provide me with clear guidance as to wha...I dealt with Carli, who was sympathetic to the reason why I was requesting the flowers, was able to provide me with clear guidance as to what type of arrangement would suit and was able to process the request quickly. The flowers were received on time, the communication provided to me was timely and, most importantly, the recipients really appreciated the flowers they received.
I found the staff very helpful and everything was done as expected which was so professional. The flowers were delivered on time and they lo...I found the staff very helpful and everything was done as expected which was so professional. The flowers were delivered on time and they looked beautiful.
Urban Flower were amazing. Very helpful, understanding and listened to what I wanted. Sent me a photo of flowers before they were delivered ...Urban Flower were amazing. Very helpful, understanding and listened to what I wanted. Sent me a photo of flowers before they were delivered to see if I was happy.Flowers fresh and lasted for ages.Will definitely use again and highly recommend!!!
Best experience EVER with a florist !!! They even sent me a photo of my online purchase to let me know it was soon to be delivered. AMAZING,...Best experience EVER with a florist !!! They even sent me a photo of my online purchase to let me know it was soon to be delivered. AMAZING, I was blown away !
Stacy Young
23rd June 2023
★★★★★
Delivered same day within time frame and gave me confirmation of delivery.
The photo, the confirmation, the type of arrangement, they enhance the purchasing experience, and kind of makes my day to imagine the recipi...The photo, the confirmation, the type of arrangement, they enhance the purchasing experience, and kind of makes my day to imagine the recipient will have a nice surprise.
Excellent and highly recommended. I have used them quite a number of times now. Flowers are always beautiful and I love how they send a pict...Excellent and highly recommended. I have used them quite a number of times now. Flowers are always beautiful and I love how they send a picture of it before sending so you know what you`re getting.Easy to navigate website.
Urban Floweres were so helpful on the phone when picking the right plant for my mothers birthday. Their expert advice was spot on and my mum...Urban Floweres were so helpful on the phone when picking the right plant for my mothers birthday. Their expert advice was spot on and my mum was so happy!! Thank you
They not only provided an aesthetically appealing arrangement of flowers of a wonderful quality, but they have also provided it all in a ver...They not only provided an aesthetically appealing arrangement of flowers of a wonderful quality, but they have also provided it all in a very expedient manner.
Thomas
20th June 2023
★★★★★
Easy to order online and fast delivery, thank you.
Understanding, of the customer`s requirements and available stock, patience and courtesy, re-assurance and promised delivery fulfilment. And...Understanding, of the customer`s requirements and available stock, patience and courtesy, re-assurance and promised delivery fulfilment. And, lovely flower arrangements. Thank you. I found out some Hospital wards can`t allow flowers for medical reasons. Maybe ask the customer where the flowers are to end up., should they not be allowed in a ward for long. Suggestions: other family members, foyer, canteen, staffroom, suitable wards. Just a thought.
