Customer experience from ordering on line through to delivery was excellent. Bouquet delivered was exactly what I’d ordered and was beautifu...Customer experience from ordering on line through to delivery was excellent. Bouquet delivered was exactly what I’d ordered and was beautifully presented. Love the fact that the website clearly states the size of the bouquet pictured so you know what you’re ordering, picture of the finished arrangement sent to your phone for your approval. Definitely ordering again. 10/10.
Highly recommend-they meet all my needs & sent me a picture of the bouquet before they sent it. Great friendly staff.Thank you. Have used th...Highly recommend-they meet all my needs & sent me a picture of the bouquet before they sent it. Great friendly staff.Thank you. Have used them before & will use them again
Easy to Order. Friendly and helpful staff. Flowers arrived on time and were the most amazing put together bunch. The person who received the...Easy to Order. Friendly and helpful staff. Flowers arrived on time and were the most amazing put together bunch. The person who received the bunch was blown away with their beauty
Just fantastic! Actually took a photo of the finished product with someone holding them ! So it was great to see how big the bunch actually ...Just fantastic! Actually took a photo of the finished product with someone holding them ! So it was great to see how big the bunch actually was.. definitely will be my go to flower shop! ThankyouGreat experience
Answered my email immediately, were so helpful and attentive during a very sensitive time (funeral flowers). Would definitely recommend them...Answered my email immediately, were so helpful and attentive during a very sensitive time (funeral flowers). Would definitely recommend them. The service was outstanding.
Samantha
20th May 2022
★★★★★
Excellent communication from the second you order, photos are sent to you of the actual bunch of flowers before they are sent to the recipie...Excellent communication from the second you order, photos are sent to you of the actual bunch of flowers before they are sent to the recipient , notification once they have been delivered . The flowers were exactly as what was on their website. Really happy with the service !
Urban flowers delivered beautiful flowers and amazing personalised service! I love that they sent me a pic of the flowers before dispatch......Urban flowers delivered beautiful flowers and amazing personalised service! I love that they sent me a pic of the flowers before dispatch...thank you Urban Flowers for another great service I look forward to engaging your service soon again.
The flower selection was good. As the flowers were delivered to a work colleague did not see the flowers that were delivered.Whilst I asked ...The flower selection was good. As the flowers were delivered to a work colleague did not see the flowers that were delivered.Whilst I asked for a tax invoice when placing the order, it was not forthcoming hence I needed to contact the company again. Staff are pleasant, well mannered and obliging.
Great over the phone experience. No rushing to get you off the line. Helpful and great knowledge of products on offer. After sales response ...Great over the phone experience. No rushing to get you off the line. Helpful and great knowledge of products on offer. After sales response was great also. Sent photos of products made up.
Anonymous
19th May 2022
★★★★★
My second time ordering flowers from Urban Flower and both times a great experience. Ordering online was easy and they sent a message with a...My second time ordering flowers from Urban Flower and both times a great experience. Ordering online was easy and they sent a message with a photo of the flowers once they were ready. Delivery time was good (before noon) and flowers in great condition. Will order again.
Beautiful bunch of flowers, was great to get to see them.when the order was ready. Great communication and service. Will definitely be a ret...Beautiful bunch of flowers, was great to get to see them.when the order was ready. Great communication and service. Will definitely be a return customer.
Anonymous
18th May 2022
★★★★★
Absolutely stunning flowers and design ! Well worth the price.
