Great customer service. Reasonable price. Quick delivery. Flowers were beautiful. Happy customer.
Kristina B
3rd April 2022
★★★★☆
Very lovely flowers. However, I sent them to an apartment expecting the doorbell for the specific unit to be pressed - but they were just le...Very lovely flowers. However, I sent them to an apartment expecting the doorbell for the specific unit to be pressed - but they were just left at the bottom of the building. I received a text message so had to tell the recipient myself to get the flowers (that were meant to be a surprise) so I would have preferred if you guys had let her know.Apart from that, I requested the flowers to be delivered after 9am and they were so that was great ! Thanks for that.
I have now purchased for the second time. First purchase, a living plant. The second a bouquet of flowers. Both amazing and delivered on tim...I have now purchased for the second time. First purchase, a living plant. The second a bouquet of flowers. Both amazing and delivered on time.
The bouquet was everything I expected and more. Beautiful display and the way they send a photo of the display prior to delivery is a great ...The bouquet was everything I expected and more. Beautiful display and the way they send a photo of the display prior to delivery is a great idea. I will always use them from now on.
The flowers are phenomenal and were a lovely gift. The communication from the team was unexpected but extremely appreciated. I will be order...The flowers are phenomenal and were a lovely gift. The communication from the team was unexpected but extremely appreciated. I will be ordering from Urban Flowers again, without a doubt.
I was extremely impressed that I was sent a photo of the arrangement before it was sent out so I actually saw what was sent. Everyone was ex...I was extremely impressed that I was sent a photo of the arrangement before it was sent out so I actually saw what was sent. Everyone was extremely impressed with the arrangement. Will definitely use Urban Flower again.
Informative delivery. Great fresh flowers consistent with photos. Good value. Customer service always available to answer calls promptly and...Informative delivery. Great fresh flowers consistent with photos. Good value. Customer service always available to answer calls promptly and quickly for any changes.
Anonymous
2nd April 2022
★★★★★
Excellent communication and customer service. Nothing was too much trouble. We were able to have a pink ribbon added to the teddy. The order...Excellent communication and customer service. Nothing was too much trouble. We were able to have a pink ribbon added to the teddy. The order was despatched quickly and efficiently. Thank you.
I made this purchase from London to be sent to my mother in need. I was very impressed with the level of service and care. I couldn’t ask fo...I made this purchase from London to be sent to my mother in need. I was very impressed with the level of service and care. I couldn’t ask for a better service and product. The flowers were absolutely stunning! Thank you so very much **
They did not open my email sent very early in the morning placing an order, until I rang them three hours later asking if they had received ...They did not open my email sent very early in the morning placing an order, until I rang them three hours later asking if they had received it.As orders had to be placed by 1.00 pm to ensure same day delivery I became a little anxious when I did not hear from them.
They sent me a picture of the arrangement and told me it was ready to be delivered. Very quick and easy to order online. Would definitely be...They sent me a picture of the arrangement and told me it was ready to be delivered. Very quick and easy to order online. Would definitely be using their service again.
Sue MEKDESSI
31st March 2022
★★★★★
The flowers were absolutely gorgeous that were sent and were delivered super fast. They kept me updated through out the whole process which ...The flowers were absolutely gorgeous that were sent and were delivered super fast. They kept me updated through out the whole process which I loved.
