I phoned to speak with someone to order a dried flower arrangement, an arrangement which was already on their website, however, I just wante...I phoned to speak with someone to order a dried flower arrangement, an arrangement which was already on their website, however, I just wanted it in a smaller scale. I did also request for some gold colour accents to be incorporated, however, this did not translate when i received my order. On the day for delivery, there was no correspondence from Urban Flower to advise an ETA on delivery, which can be annoying as you feel as though you are kept in the dark about when your order might arrive.
Anonymous
18th October 2021
★★★★★
Always dependable for on time delivery and high quality products
Anonymous
18th October 2021
★★☆☆☆
I ordered and paid for a wreath on 13 oct for a funeral to be held on sat 16 October. In the instructions, I asked that the wreath be delive...I ordered and paid for a wreath on 13 oct for a funeral to be held on sat 16 October. In the instructions, I asked that the wreath be delivered at 0830 for a 10 o`clock service and left my contact details to Contact me if there was any issue. I was contacted The night before to be told they would not deliver at this time. The caller advised I could pay for an uber to drop it to the church and that maybe it was better if they cancelled the order. Please note: this is a wreath for a funeral the next day! If they had called me earlier, I would have organised the wreath from another business and delivered it to the house. The flowers were delivered on time but caused a deep level of anxiety for my family. Shocking phone manner and customer service. I have told my extended fami.y not to use this business in Castle Hill.
Anonymous
17th October 2021
★★★★★
The most beautiful Pure Delight arrangement which arrived at my granddaughter’s for her 18th birthday - she’s ever so delighted with it. Jam...The most beautiful Pure Delight arrangement which arrived at my granddaughter’s for her 18th birthday - she’s ever so delighted with it. Jamal, really appreciate your taking the trouble to make sure it was delivered by 5 pm before they went out to dinner.
Great over the phone service, friendly staff !I did ask for a photo for our records as I am based in Brisbane and we would like to see what ...Great over the phone service, friendly staff !I did ask for a photo for our records as I am based in Brisbane and we would like to see what was delivered to our staff member in Sydney - but have not received.
The flower arrangements were as advertised and as stunning as the pictures, the same day delivery was prompt. Thank you!
Anonymous
17th October 2021
★★★★★
Thank you for the beautiful flowers and quick delivery time,
David Anthony
17th October 2021
★★★★★
As I`m interstate, I ordered online. I placed my order late on Friday for Saturday delivery, hoping it would get there in time. It did, and ...As I`m interstate, I ordered online. I placed my order late on Friday for Saturday delivery, hoping it would get there in time. It did, and the recipient was delighted with the gift. Thanks for the excellent service.
Felicity Horgan
17th October 2021
★★★★★
Unique eco friendly products. Easy check out & I loved the delivery update.
Anonymous
17th October 2021
★★★★★
Yes I would
Daphne Cox
17th October 2021
★★★★★
Five star all the way. I am always thrilled with the ease of ordering and the beautiful flowers that are delivered as ordered.The flowers de...Five star all the way. I am always thrilled with the ease of ordering and the beautiful flowers that are delivered as ordered.The flowers delivered yesterday to my elderly aunt were beautiful!Thank you again. The flowers looked even better than those in the picture selection.
Anonymous
17th October 2021
★★★★★
Urban went above and beyond for us. Nothing was a problem. I requested a photo as it was from a group and within hrs we had it x super servi...Urban went above and beyond for us. Nothing was a problem. I requested a photo as it was from a group and within hrs we had it x super service easy website to navigate. Wish I lived closer to personally receive their flowers **
I placed my order quite late in the morning and Urban Flower fulfilled the order that day with stunning flowers
Anonymous
17th October 2021
★★★★★
Soooo amazing! I had purchased one of the flower bouquets with the vase for the first time from Urban Flower for the last minute birthday pr...Soooo amazing! I had purchased one of the flower bouquets with the vase for the first time from Urban Flower for the last minute birthday present and oh my god, it was insane!!!! I cannot believe I haven`t purchased from you guys before because I`m literally amazed at the quality and the amount effort you guys take to create such a stunning ornament!! I`m definitely coming back again and my friends are already taking your details down to place their own orders!!
Rafa Mir
17th October 2021
★★★★★
Beautiful as always
Anonymous
17th October 2021
★★★★★
Beautiful flowers, great service!
Anonymous
16th October 2021
★★★★★
My mum was impressed with the flower arrangement, it was magnificent, full of beautiful flowers and amazing colours. Love the email sent to ...My mum was impressed with the flower arrangement, it was magnificent, full of beautiful flowers and amazing colours. Love the email sent to me to confirm the delivery with pictures taken of the arrangement and my mum`s house. Highly recommend for anyone who wants to put a smile on someone`s face!
Anonymous
16th October 2021
★★★★★
Excellent Service great product and efficient delivery,
