I was thrilled with the flowers and gift hamper. Flowers were just as imagined, however the chocolates were not as mentioned but replaced wi...I was thrilled with the flowers and gift hamper. Flowers were just as imagined, however the chocolates were not as mentioned but replaced with good quality chocolates.
kate
10th July 2021
★★★★★
when I needed to change my order it was quickly processed with no problem with very helpful staff. Order was delivered on time and beautiful...when I needed to change my order it was quickly processed with no problem with very helpful staff. Order was delivered on time and beautiful presentation
Aida Faulstone
9th July 2021
★★★★★
Only florist who fulfilled my request to add Golden Rough chocolates (from local supermarket) to my bouquet. That’s what I call giving custo...Only florist who fulfilled my request to add Golden Rough chocolates (from local supermarket) to my bouquet. That’s what I call giving customer satisfaction and my son loved them😀
This is the second time we have used Urban Flowers in the last six months. We are overseas so it`s a relief to know we can be assured of exc...This is the second time we have used Urban Flowers in the last six months. We are overseas so it`s a relief to know we can be assured of excellent service and value for money. The flowers, again were beautiful and the arrangement was stunning. My mother could not have been more thrilled with them, celebrating her 88th Birthday.. Thank you again Urban Flowers.
Excellent, the flowers and hand cream were exactly as described on the website and met expectations. Thank you!
Anonymous
9th July 2021
★★★★★
I ordered orchids specifically for my sister`s family as they were grieving the passing their mother-in-law, Nonna who loved orchids. When I...I ordered orchids specifically for my sister`s family as they were grieving the passing their mother-in-law, Nonna who loved orchids. When I ordered a disclaimer came up saying that wherever possible the flowers ordered would be used but when the flowers weren`t in season then others might be substituted. My sister sent me a picture of the really beautiful bouquet which included orchids, lollies and hyacinths. They were easy to order and arrived earlier than I expected.. I will use their services again.
Elizabeth
9th July 2021
★★★★★
Arrived safely and on time and put a smile on my colleagues face
Mark Walsh
9th July 2021
★★★★★
I had ordered sunflowers and chocolates to cheer my friend up who had just had a heart transplant and was t allowed to see any family or fri...I had ordered sunflowers and chocolates to cheer my friend up who had just had a heart transplant and was t allowed to see any family or friends due to covid. The delivery into St Vincents was rejected, again due to covid. I was so upset and spoke with Shannon through my tears about my options, she was so kind and understanding and said they will take the flowers back, and put my order on hold until the hospital is receiving deliveries again, so I wouldn’t be out of pocket. More then the money side of things Shannon was so compassionate and listened to me blubber and could relate as she too had a loved one in hospital. Thanks Shannon for cheering me up and delivering exceptional customer service. Kirsten
Kirsten
9th July 2021
★★★★★
Urban flowers provide outstanding flowers in magnificent arrangements that are accompanied by service that is second to none. As a regular c...Urban flowers provide outstanding flowers in magnificent arrangements that are accompanied by service that is second to none. As a regular client I can not recommend them high enough for any occasion.
Very helpful and pleasant to deal with. Beautiful bunch of flowers. The bottle of wine was forgotten by the driver and redelivered very prom...Very helpful and pleasant to deal with. Beautiful bunch of flowers. The bottle of wine was forgotten by the driver and redelivered very promptly.
