Greatly appreciated low friction experience to order and send online, as well as amazing delivery coverage for flat rate. The process is cle...Greatly appreciated low friction experience to order and send online, as well as amazing delivery coverage for flat rate. The process is clear and simple. Called to discuss floral theme however could not really communicate beyond "bright colours" or "pastels" which was ok I guess but I would have liked some examples of the flowers being included, as well as thematic options (with descriptions) to choose during the online selection process (would not have felt aI needed to call if that was the case). Also it would have been helpful to have an idea of the actual physical size of the different bouquet size options beyond "deluxe" "standard" "amazing" etc, like what do those actually mean in dimensional terms?
Anonymous
7th June 2020
★★★★★
I was nervous ordering a "plant" online for the first time after hearing stories of crappy little plants arriving. I am so rapt, the peace l...I was nervous ordering a "plant" online for the first time after hearing stories of crappy little plants arriving. I am so rapt, the peace lily was a magnificent specimen, putting my own at home to shame. The turnaround time between me placing an order and delivery to my Mum`s house was within about two hours, so so impressed with these guys! Just to be clear I never leave reviews, so that`s how impressed I am with both the product and service
Heatha
7th June 2020
★★★★★
You were easy to deal with and the recipient was extremely satisfied with your product
Anthony Dubois
7th June 2020
★★★★★
Truly perfect bouquet, incredible delivery and was able to put smiles on faces which is all you want
Maree Petsoglou
7th June 2020
★★★★☆
The online ordering was easy. However would have appreciated an email to let me know roughly what time it would be delivered on the day and ...The online ordering was easy. However would have appreciated an email to let me know roughly what time it would be delivered on the day and then an acknowledgment to say that it had been delivered.
Anonymous
7th June 2020
★★★★★
The flowers and arrangement was beautiful. Easy website to order from. I will definitely be using Urban Flower again and will not hesitate t...The flowers and arrangement was beautiful. Easy website to order from. I will definitely be using Urban Flower again and will not hesitate to recommend Urban Flower to my friends, family and work colleagues.
Robyn
7th June 2020
★★★★★
Thank you for delivering exactly what is pictured online? Awesome delivery service too.
Andie Bryce
7th June 2020
★★★★☆
The arrangement was beautiful and using their website was very easy. I would have given 5 stars, but I had included a note asking that the p...The arrangement was beautiful and using their website was very easy. I would have given 5 stars, but I had included a note asking that the plants be “cat friendly” as my daughter has a cat that has been known to chew on plants. The arrangement included Birds of Paradise, (my favorite flower), but is known to make cats sick.I would order from Urban Flower’s again, definitely! I think next time I would call and speak directly to someone to avoid any issues in the future
Lorrie Jenkins
6th June 2020
★★★★★
Very happy with service, delivery and beautiful arrangement
Easy online process, delivered next day with no issues
Anonymous
6th June 2020
★★★★★
I`m sometimes opposed to gifting flowers, however I think plants including orchids are great because they last! Great selection of products ...I`m sometimes opposed to gifting flowers, however I think plants including orchids are great because they last! Great selection of products + prompt delivery.
diana
6th June 2020
★★★★★
There’s nothing worse than worrying about flowers you can’t pick yourself in a store. I went through a few sites before I found urban flower...There’s nothing worse than worrying about flowers you can’t pick yourself in a store. I went through a few sites before I found urban flowers. I chose the florist’s choice and they were amazing, well worth the price. My mum was so happy she sent photos to everyone!
Easy ordering online and delivered in the promised time frame. The recipient has raved to me about how beautiful the orchids are. These flow...Easy ordering online and delivered in the promised time frame. The recipient has raved to me about how beautiful the orchids are. These flowers were for a bereavement and intended to bring a smile of remembrance for the family in the future.
Lee Jeffery
4th June 2020
★★★★★
Amazing. Delivery was EXACTLY like the photo. Delivery happened while they were downstairs delivering their twins and they came up to their ...Amazing. Delivery was EXACTLY like the photo. Delivery happened while they were downstairs delivering their twins and they came up to their room to see the gorgeous flowers!
Anonymous
4th June 2020
★★★★☆
They delivered within the time frame specified but I was disappointed that flowers ordered at 1.30pm on one day would not arrive until very ...They delivered within the time frame specified but I was disappointed that flowers ordered at 1.30pm on one day would not arrive until very late the next day. The arrangement was beautiful and a great comfort to the recipients.
Anonymous
4th June 2020
★★★★★
The ordering process was very easy, it was delivered on time, and the end product looked beautiful. I have used this business many times and...The ordering process was very easy, it was delivered on time, and the end product looked beautiful. I have used this business many times and have never been disappointed.
