My package got delivered so late, I`m not happy. Was supposed to reach midday and ended up reaching 8pm.
Anonymous
18th February 2020
★★★★★
I love ordering or getting flowers from urban flower. They are always so beautiful
Anonymous
17th February 2020
★★★★★
Whenever I`ve needed to buy flowers for a colleague I always turn to Urban Flower and have never been disappointed. They have such a great r...Whenever I`ve needed to buy flowers for a colleague I always turn to Urban Flower and have never been disappointed. They have such a great range of flowers to choose from.
The flowers were delivered on time and as pictured. The only improvement I can suggest to the business is to consider adding a tracking feat...The flowers were delivered on time and as pictured. The only improvement I can suggest to the business is to consider adding a tracking feature on the website for the deliveries. I ordered the bouquet a few days in advance and was kept in the dark since then. I would not have known whether the recipient actually received the flowers had the recipient not told me.
Andre
17th February 2020
★★★★★
The best Florist in Sydney, always on point and never let down. Cheers
Michael Disano
16th February 2020
★★★★★
Very professional and polite at the same time
Anonymous
16th February 2020
★★★★★
Flowers were delivered, communication from company excellent as this was an overseas online order. Flowers were beautiful
Anonymous
16th February 2020
★★☆☆☆
Requested to be delivered before by 5 pm strictly, and 1 pm preferably and they did promise that in the website that if delivered to office ...Requested to be delivered before by 5 pm strictly, and 1 pm preferably and they did promise that in the website that if delivered to office it will arrived before 5. However on the day, there are no communication whatsoever and I am the one who have to initiate first by calling them. Its hard to get a hold of them and the response is unsatisfying saying maybe its with the courier but no follow up. Then I called again, to push them to call the courier or whatever because after 5 pm still no delivery and by that time my significant other had to go home. They offered to call me back, but they didn’t. Luckily, my significant other wanted to wait for 30 minutes, and luckily the delivery man shower up already late. Otherwise, you would have ruined someone else’s special day, and I would give 0 star rating. No initiatives whatsoever.
Was not happy with my experience at all. I paid extra to have my flowers delivered to a shopping centre by 3pm but I was not expecting it to...Was not happy with my experience at all. I paid extra to have my flowers delivered to a shopping centre by 3pm but I was not expecting it to be delivered at 7am when the shop was not even open. They left it at a cafe and called my girlfriend and ruined the surprise. She didn’t even start work until 11am. I called them up and the lady told me she would investigate and get back to me. She never called me back.
Daniel
16th February 2020
★★★★★
I would definitely buy from again and happily recommend their services.
Anonymous
16th February 2020
★★★★☆
Easy to order on line and plant delivered in good condition and on time
Anonymous
15th February 2020
★★★★★
Amazing service, delivered to my uncle for his birthday 2 days after putting in my order. Very helpful as I live in the UK, thanks!
Georgina Jackman
15th February 2020
★★★★★
Easy online options with reasonable prices for a wide variety.Fast delivery and would highly recommend.Thank you team, made my valentine hav...Easy online options with reasonable prices for a wide variety.Fast delivery and would highly recommend.Thank you team, made my valentine have a smile for days.
