Customer Reviews
★★★★★ 4.9 average from 10026 reviews
★★★★★
Easy and reliable
Kate OCallaghan
10th May 2019
★★★★★
When the recipient of the flowers is impressed with the flowers,you know you made the right choice.
Vicki Flynn
14th October 2020
★★★★★
I ordered on behalf of my boss for something really special to send to his wife. The flowers that Urban Flower delivered were amazing! They ...I ordered on behalf of my boss for something really special to send to his wife. The flowers that Urban Flower delivered were amazing! They were so well presented and even the card was classy. So recommending their services to everyone in the office now.
Anonymous
10th May 2019
★★★★★
The online order are easy to book and deliver on same day.
Connie Wong
11th October 2020
★★★★★
Such a great florist. They deliver all over Sydney so I place orders for all my family and friends with these guys. The best!
Anonymous
10th May 2019
★★★★★
Easy online access for a quick process, beautiful options and love that you can add special extras (especially balloons!) to your floral ord...Easy online access for a quick process, beautiful options and love that you can add special extras (especially balloons!) to your floral order. Gorgeous, quality products and decently priced delivery costs. Thank you!!
Francine
10th May 2019
★★★★★
Beautiful arrangement and delivered in a timely manner.
Anonymous
10th May 2019
★★★★★
Excellent service and amazingly beautiful arrangement. The lovely young lady we gave it to was overwhelmed.
Pure Delight
Anonymous
10th May 2019
★★★★★
Escucharon mis necesidades respecto al momento ideal de la entrega.
Irene Salazar Carvajal
9th May 2019
★☆☆☆☆
I ordered the flowers on Sunday for Tuesday 7 May. They were delivered at 8.30pm. It was for my aunt`s birthday, and receiving the flowers t...I ordered the flowers on Sunday for Tuesday 7 May. They were delivered at 8.30pm. It was for my aunt`s birthday, and receiving the flowers then was extremely poor service.I paid enough for the flowers - I shouldn`t have to pay a loaded delivery fee for them to be delivered at a reasonable time. They should have been delivered in normal business hours. I don`t accept that you should have to pay extra for that.I can`t imagine anyone thinking it acceptable to order flowers 2 days prior and then the person getting them for their birthday at that time. Not good enough. It looked like I hadn`t bothered - and that it was an afterthought. Instead it was poor service on your part.Never again. And I will be telling people about your service.
Anonymous
9th May 2019
★★★★☆
Extremely disappointed with having gone with Urban Flowers. First time I have ever been underwhelmed by a florist. I ordered the Byron in th...Extremely disappointed with having gone with Urban Flowers. First time I have ever been underwhelmed by a florist. I ordered the Byron in the Amazing size. When Mum sent through a picture of what she`d received, I thought, is that it? Presentation was lack lustre but for a difference of $45 from the standard size to the Amazing size, 3 sizes up, I was hardly amazed. I asked them to explain the discrepancy based on the number of flowers I could count in Mum`s bunch and their pictured standard on their website. They asked for another photo from above, which I sent, both still showing the same number of flowers as in the standard size instead of what I was assuming should have been significantly more if paying for 3 sizes up. No response. I followed up again. Still no explanation after 4 days. Having spent $150 on flowers, you`d think atleast you`d get some level of customer service. Flowers are definitely not value for money here. Quite expensive for what you get. I don`t mind paying the money if it`s worth it. In this case, it wasn`t. Based on their extremely poor customer service, I would never buy again from these guys. Wouldn`t bother upsizing because it`s not worth it and I wouldn`t buy the Byron either, because it was hardly a jaw dropping arrangement for $150. They don`t respond anyway if you`ve got concerns. Should have bought from Posy Place instead but thought I`d give these guys a go. Arrangements at Posy Place are much more beautiful and much better value for money. Turned out to be a costly mistake using Urban Flowers. They just don`t really care about customer satisfaction.
Anonymous
12th May 2019
★★★★★
Absolutely fantastic. Placed the order online, that was really easy. Then it was delivered within a few hours. Very, very happy! They have a...Absolutely fantastic. Placed the order online, that was really easy. Then it was delivered within a few hours. Very, very happy! They have a really lovely range of gifts to choose from as well.
Anonymous
8th May 2019
★★★★☆
Good service
Anonymous
8th May 2019
★★★★★
I would highly recommend Urban Flowers Thank you 😊
Anonymous
7th May 2019
★★★★★
professional
PATRICIA PONTIN
7th May 2019
★★★★★
Ease of Website. The flowers I chose where delivered to my friend and she sent a photo of them and they were exactly what I had ordered.
Denise Frawley
7th May 2019
★★★★★
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Carly
7th May 2019
★★★★★
Over and above with their customer service. Highly recommendable.
Alicia Sorrenti
6th May 2019
★★★★★
Great Flowers, super quick delivery....Keep it up guys!!!!
Michael Palibrk
6th May 2019
★★★★★
Ordered these for my mum online as I live in the US. They were delivered on time - beautiful and fresh. Our family dog was also very happy w...Ordered these for my mum online as I live in the US. They were delivered on time - beautiful and fresh. Our family dog was also very happy with the stuffed toy dog also! Would definitely order from you again!
Amanda
5th May 2019
