Customer Reviews
★★★★★ 4.9 average from 10026 reviews
★★★★★
Such great quality native flowers!
Georgia
7th February 2019
★★★★★
I had a question regarding when the flowers were delivered and go a personal phone call following up, and multiple emails until the matter w...I had a question regarding when the flowers were delivered and go a personal phone call following up, and multiple emails until the matter was resolved. Very happy
Chanelle
7th February 2019
★★★★★
My recipient never received the flowers ?
Anonymous
9th February 2019
★★★★★
Extremely fresh flowers arranged exactly as the website depicts. Thank you!
Anonymous
6th February 2019
★★★★★
They were amazing flowers
Jessica
5th February 2019
★★★★★
I recently organised online two purchases from Urban Flowers - 1. Florist Choice and 2. Bouquet of 24 roses (Order ID: fzgjirvjf2).My compla...I recently organised online two purchases from Urban Flowers - 1. Florist Choice and 2. Bouquet of 24 roses (Order ID: fzgjirvjf2).My complaint arises from the second order. I ordered the roses in advance for my parent`s anniversary. I am about to go overseas and will be away on that day, so thought a bouquet would be a lovely surprise. They delivered on the wrong day.When I contacted the store, I did get an apology but then Amanda offered to take them back and send out again on the correct day. "Take them back"...seriously...Would you take back flowers from an elderly lady?Now I fully understand that mistakes can be made but, I give 1 star for the response that I was given. Will not be buying online from this store again. Very disappointed!
Elizabeth
4th February 2019
★★★★★
Beautiful arrangements to choose from and the recipient described then as "stunning"
Anonymous
4th February 2019
★★★★★
The website ordering was easy and seemless, I made a quick call to clarify the difference in the size of orders. The flowers were delivered ...The website ordering was easy and seemless, I made a quick call to clarify the difference in the size of orders. The flowers were delivered very quickly and a confirmation was sent. I would definitely recommend using Urban Flower.
Anne
3rd February 2019
★★★★★
Beautiful flowers. Delivery made during time requested.
Clare
3rd February 2019
★★★★☆
I wasn`t able to complete my purchase due to credit card not being accepted. So in that regard it was frustrating
ANGELA
4th February 2019
★★★★★
My order matched the reference photo and description and the plant was delivered on time. My parents loved the plant and the vibrant purple ...My order matched the reference photo and description and the plant was delivered on time. My parents loved the plant and the vibrant purple color! Overall a faultless experience - I would recommend Urban Flower to others!
Phalaenopsis orchids - Double Stem
Anonymous
3rd February 2019
★★★★★
The staff is really helpful , the arrangements are amazing. Every time I order from here I get incredible feedback from everyone who sees th...The staff is really helpful , the arrangements are amazing. Every time I order from here I get incredible feedback from everyone who sees them and my fiancé is a very happy woman.
Michael
3rd February 2019
★★☆☆☆
The flowers were beautiful, however I requested an early delivery and the flowers did not arrive until after 4:30pm. I would use them again ...The flowers were beautiful, however I requested an early delivery and the flowers did not arrive until after 4:30pm. I would use them again so long as my delivery time was flexible
Anna
2nd February 2019
★★☆☆☆
Information provided by the florist did not match what was delivered.
Anonymous
2nd February 2019
★★★★★
Perfect !!!!!! Shipment in time, products like agreed.I recommend.
Anonymous
1st February 2019
★★★★★
I ordered online during a public holiday weekend. The next day I sent an email asking for another line to go on the sympathy card with the f...I ordered online during a public holiday weekend. The next day I sent an email asking for another line to go on the sympathy card with the flowers. I rang the following day when the florist was open again, and asked if they had seen the request for an additional line on the card. They had, and it had already been done and the flowers and card were already with their courier.I have only today (several days later) been able to reach the person to whom I had sent the flowers, to see how she was going. She commented that the flowers were beautiful. Since I haven`t seen them myself (I live in another state) I don`t know any more than that.
Norma
1st February 2019
★★★★★
delivered promptly
TIMOTHY
31st January 2019
★★★★★
I ordered the flowers at 10.05 am for delivery before 3pm (school time?). It was not clear on the site that this was only for schools. I ran...I ordered the flowers at 10.05 am for delivery before 3pm (school time?). It was not clear on the site that this was only for schools. I rang to check on the delivery at 4.31pm as my aunt had not received her flowers yet. I was told they were still on the way. They did not arrive until after 5pm and they were left on the verandah, with no one knocking on the door. My aunt only knew that the flowers had arrived because I called her and asked her to check outside. In my opinion, the lovely surprise of having some flowers delivered on my aunt`s birthday was dampened by her having to check several times during a very hot day to see if her "surprise " had arrived. Also, arriving at the end of the day was a disappointment, as I was hoping that because I had ordered so early, she would receive them early-ish which would set her up for a pleasant day.
Fiona
2nd February 2019
★★★★★
The receiver loved her beautiful roses.Would definitely recommend Urban Flower
Maria
29th January 2019
