Very easy process to select & order, great customer service with a quick and friendly response to a query.Flowers arrived on time, were fres...Very easy process to select & order, great customer service with a quick and friendly response to a query.Flowers arrived on time, were fresh & vibrant.
I cannot rave enough about Urban Flower. I found them on-line 2-3 years ago and I do not use anyone else. The bouquets are gorgeous - last f...I cannot rave enough about Urban Flower. I found them on-line 2-3 years ago and I do not use anyone else. The bouquets are gorgeous - last forever with fragrances floating throughout the room. Everyone I have sent bouquets to always comment how beautiful they are. Urban Flower do a spectacular job and cannot thank them enough for their professionalism, on-line ordering, pre delivery photo and delivered text, informing you all the way to completion. Of course, I always receive a photo and thank you from the recipient. It`s nice to know you do not need to call or follow up on a delivery - 100% perfect every time!
Website was east to navigate, good communication. I liked the fact I was sent a picture of the actual flowers before they were delivered and...Website was east to navigate, good communication. I liked the fact I was sent a picture of the actual flowers before they were delivered and notified when delivered. I will be using Urban Flowers again.
We were unaware that our friends recently had moved from Bellevue Hill to Double Bay, and provided their former home address. Even so, the m...We were unaware that our friends recently had moved from Bellevue Hill to Double Bay, and provided their former home address. Even so, the magnificent fresh bouquet we`d ordered was delivered on time to the new address, and the courier was charming!
Leo McKee
17th July 2024
★★★★★
Ordering the arrangement from abroad, I was very pleased with the communication with Urban Flower, particularly Winston and Carli, who answe...Ordering the arrangement from abroad, I was very pleased with the communication with Urban Flower, particularly Winston and Carli, who answered all my questions swiftly, and were very helpful with the final details of the delivery. I highly recommend using Urban Flower for your floral arrangements, and I will certainly be calling on them again when needed.
Beautiful flowers and super impressive service! Received a message the morning of delivery to say the arrangement had been completed and ano...Beautiful flowers and super impressive service! Received a message the morning of delivery to say the arrangement had been completed and another message with a photo of the arrangement. Also another message on completion of delivery. Absolutely impeccable service! I wish I lived in Sydney to be able to utilise your service more frequently.
Thank you for the consistently excellent service and the stunning flowers you provide. Every time I order from your shop, I am impressed by ...Thank you for the consistently excellent service and the stunning flowers you provide. Every time I order from your shop, I am impressed by the freshness and beauty of the arrangements.The flowers I recently received stayed fresh and vibrant for a remarkably long time, bringing joy and beauty to my home. Your attention to detail in arranging the bouquets is truly commendable.
Easy ordering and a beautiful arrangement delivered for a friend`s birthday. Was kept up to date on when it was being delivered and a lovely...Easy ordering and a beautiful arrangement delivered for a friend`s birthday. Was kept up to date on when it was being delivered and a lovely pic provided .
